Generators

Preventative Maintenance Programs

Preventative maintenance is a key component to keeping your equipment in top condition. Along with routine operator checks, a periodic maintenance visit can avert costly damage and down time when your equipment is needed most. With our competitive pricing this maintenance will reduce the need for costly emergency repair visits by means of thorough inspections and adjustments by trained professionals. NCI offers preventative maintenance plans on all brands to help keep your equipment in top operating condition. Preventative maintenance programs can be custom tailored to meet your individual needs, or choose from one of our standard programs.

Load Bank Testing

Wet-Stacking is a common problem with diesel engines which are operated for extended periods with little or no loads applied. This allows unburned fuel to accumulate in the exhaust system, including turbochargers, engine valves and can foul the fuel injectors. Load bank testing can be an excellent addition to your preventative maintenance schedule. This service utilizes a portable load to provide performance testing on site when the facility loads are unavailable or insufficient for proper testing. This load testing can also ensure the unit is tested to the standards recommended by the manufacturer and other requirements such as National Fire Protection Agency (NFPA) and Joint Commission of Hospitals (JCOH).

Repairs

During routine maintenance and inspections our technicians will find certain wearable components that will be in need of replacement. NCI will provide a quoted repair cost in written form for approval. We provide emergency repair services 24 hours a day, 7 days a week, and 365 days a year with an average response time of only 2 hours. Our field service trucks are stocked with the most common parts that will allow us to perform a wide variety of repairs on the first call out.

Upgrades & Enhancements

With today’s technical advances there are many choices for enhanced controls, alarms or complete control upgrades. The need for these may be to enhance operator awareness or to meet the ever changing facility or code requirements. NCI can also supply larger fuel systems, weather and sound attenuated enclosures, and Racor fuel/water filtration system upgrades.

Diesel Fuel & Oil Services

Diesel fuel and oil analysis are available upon request. Fuel Polishing Services. In time, stored fuel will darken due to oxidation, repolymerization and agglomeration of certain components. The darkening is accompanied by the formation of sediment that plugs filters and causes poor combustion. Fuel & Oil vendors know what time can do to fuel quality and suggest that if diesel fuel is stored for emergency use, it should be replaced with fresh fuel within a year, unless special precautions or remedial actions are taken such as fuel polishing. The University of Idaho conducted tests on the life expectancy of fuels to determine the timeline on degradation of stored #2 diesel fuel. The results indicated 26% degradation after 28 days of storage.

Disaster Response

Disaster Response NCI has a disaster response plan in place for all customers who are under a PM Agreement.